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Sunday, May 25, 2025

Microsoft’s Recent AI and Enterprise Announcements: A Complementary Perspective

In the last two weeks, Microsoft has made significant announcements that align with the AI-driven innovations highlighted at Google I/O 2025, offering large enterprises additional tools to enhance productivity, security, and development efficiency. These updates, primarily from Microsoft Build 2025 (May 19-21, 2025), focus on agentic AI, developer tools, and enterprise-grade solutions, complementing Google’s advancements. Below is a summary of Microsoft’s key announcements and how enterprises can leverage them alongside Google’s offerings.

1. Multi-Agent Systems in Copilot Studio

At Microsoft Build 2025, Microsoft introduced multi-agent systems in Copilot Studio, now in preview. These systems allow agents to delegate tasks to one another, built using Microsoft 365 Agent Builder, Azure AI Agents Service, and Azure Fabric.

Enterprise Opportunities:

Collaborative Automation: Enterprises can deploy multi-agent systems to automate complex workflows, such as coordinating between HR, finance, and IT for employee onboarding, improving efficiency.

Complementing Google’s Tools: While Google’s Jules automates coding tasks, Microsoft’s multi-agent systems can manage broader business processes, creating a holistic automation strategy.

Scalability: Large enterprises can scale these systems across departments, integrating with existing Microsoft 365 ecosystems.

Next Steps: Pilot multi-agent systems in a cross-departmental process like procurement or compliance reporting.

2. GitHub Copilot as a Peer Programmer

GitHub Copilot’s “Project Padawan” coding agent is now generally available for Copilot Enterprise and Pro+ customers. It handles low-to-medium complexity tasks like adding features, fixing bugs, and refactoring code.

Enterprise Opportunities:

Development Efficiency: Enterprises can accelerate software development by automating routine coding tasks, freeing developers for strategic projects.

Comparison with Google’s Jules: While Google’s Jules focuses on autonomous coding, GitHub Copilot offers a collaborative approach, enhancing developer productivity in tandem with Jules for larger teams.

Documentation and Testing: Copilot’s ability to improve documentation and extend tests ensures higher code quality across enterprise applications.

Next Steps: Integrate Copilot into development workflows alongside Jules to compare productivity gains.

3. NLWeb: Turning Websites into Agentic Apps

Microsoft’s Natural Language Web (NLWeb) project simplifies creating natural language interfaces for websites, enabling them to function as agentic apps.

Enterprise Opportunities:

Enhanced User Experience: Enterprises

can transform customer-facing websites into interactive platforms, allowing users to complete tasks like booking or support queries via natural language.

Synergy with Google’s AI Mode: Google’s AI Mode in Search enables in-search bookings, while NLWeb can enhance enterprise websites with similar capabilities, creating seamless customer journeys.

E-Commerce Growth: Retail enterprises can use NLWeb to make product searches and purchases more intuitive, boosting conversions.

Next Steps: LWeb on a customer portal to enable natural language interactions for support or sales.

Security Enhancements Across Entra, Defender, and Purview Microsoft is embedding Entra, Defender for Cloud, and Purview into Azure AI Foundry and Copilot Studio, with Entra Agent ID (in preview) to manage AI apps across Microsoft tools and third parties like ServiceNow.

Enterprisee Opportunities:

Secure AI Deployment: Enterprises in regulated industries can deploy AI solutions with enhanced security, ensuring compliance with data protection laws.

Complementing Google’s SynthID: While Google’s SynthID ensures content authenticity, Microsoft’s security tools provide end-to-end protection for AI development, offering a layered approach to trust.

Third-Party Integration: Integration with platforms like ServiceNow enables enterprises to secure AI workflows across their tech stack.

Next Steps: Assess Entra Agent ID for securing AI-driven customer service agents.

5. Open-Sourcing Initiatives: WSL and GitHub Copilot Chat Extension

Microsoft is open-sourcing the Windows Subsystem for Linux (WSL) and the GitHub Copilot Chat Extension for VSCode, fostering community innovation.

Enterprise Opportunities:

Custom Development: Enterprises can customize WSL for specific Linux-based workloads, such as running AI models on-premises, reducing cloud costs.

Developer Collaboration: The open-sourced Copilot Chat Extension allows enterprises to tailor AI-driven coding assistance, enhancing productivity.

Innovation Ecosystem: These initiatives encourage community contributions, potentially leading to new tools that enterprises can adopt.

Next Steps: Explore WSL customization for on-premises AI workloads and integrate the Copilot Chat Extension into developer environments.

6. SQL Server 2025 in Public Preview

SQL Server 2025, now in public preview, offers enhanced features for data management and analytics.

Enterprise Opportunities:

Data-Driven Insights: Enterprises can leverage SQL Server 2025 for advanced analytics, complementing Google’s AI Mode for market research with robust data processing.

Scalable Infrastructure: Ideal for enterprises managing large datasets, such as in finance or healthcare, ensuring performance and reliability.

Integration with AI Tools: Pair with Microsoft’s Azure AI Foundry for seamless AI-driven analytics.

Next Steps: Test SQL Server 2025 in a pilot project for financial forecasting or customer data analysis.

7. Microsoft 365 and Teams Updates for Enterprises

Microsoft will launch three-year subscription terms for Microsoft 365 E3, E5, and Teams Enterprise in CSP starting June 1, 2025, with options for upfront or triennial/annual billing (minimum 100 licenses). Additionally, E5 Security and Compliance mini suites will offer three-year terms

Enterprise Opportunities:

Cost Predictability: Long-term subscriptions provide financial stability for budgeting large-scale deployments.

Global Compliance: EEA-specific versions of Microsoft 365 and Teams benefits ensure compliance with European regulations, complementing Google’s secure Gemini models.

Unified Communication: Enterprises can maintain Teams entitlements during transitions, ensuring uninterrupted collaboration.

Next Steps: Evaluate three-year subscriptions for cost savings and compliance in global operations.

Why This Matters for Enterprises : Microsoft’s announcements enhance the AI and enterprise landscape by focusing on agentic systems, developer productivity, and secure infrastructure.

When paired with Google I/O 2025 innovations:

Holistic Automation: Combine Microsoft’s multi-agent systems with Google’s Jules and Gemini 2.5 for end-to-end automation across business and technical workflows.

Enhanced Customer Experiences: Use NLWeb and Google’s AI Mode to create seamless, interactive customer journeys across websites and search.

Security and Trust: Leverage Microsoft’s security tools and Google’s SynthID for a comprehensive approach to AI governance and compliance.

Actionable Takeaway: Enterprises should explore integrating Microsoft’s multi-agent systems and GitHub Copilot with Google’s tools like Gemini 2.5 and Flow, creating a synergistic AI strategy that maximizes efficiency, innovation, and trust.

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Sunday, May 18, 2025

Agentic AI: Powering Autonomous Customer Experiences

Agentic AI signifies a crucial advancement in the field of artificial intelligence, moving beyond systems that primarily generate content or respond to direct prompts. These are intelligent systems designed with the capacity for autonomous observation, decision-making, planning, and executing sequences of actions to achieve complex, defined goals with minimal human intervention. This paradigm allows AI to operate more like independent agents, capable of learning, adapting, and collaborating to tackle multi-step problems and optimize intricate business processes proactively. The maturity of Agentic AI is rapidly progressing. The market is witnessing a significant evolution from earlier forms of automation towards sophisticated agentic systems that can handle complex, context-aware tasks autonomously. This progress is driven by continuous innovation in underlying AI technologies, including machine learning, natural language processing, and advanced reasoning frameworks, as well as increasing enterprise adoption. Experts predict a substantial rise in the deployment of autonomous AI agents in the near future, anticipating that a notable percentage of daily work decisions will be made without direct human oversight. This trend underscores the growing importance of robust platforms and specialized expertise for successfully implementing these advanced AI capabilities.
In this accelerating landscape, Salesforce has established itself as a prominent leader in bringing the power of Agentic AI to the enterprise, particularly focused on transforming customer relationship management. As indicated in the Everest Group's "Innovation Watch Assessment: Agentic AI Products 2025," Salesforce is recognized as a "Luminary." This positioning reflects Salesforce's strong performance in the market, demonstrated by the scale and maturity of its Agentic AI offerings, supported by powerful ecosystem drivers including strategic partnerships and significant investments in talent and technology. While other technology leaders are also active in this space, Salesforce's leadership is particularly impactful through its deep integration of agentic capabilities within its widely adopted platform.

Salesforce's Leadership and Innovation in Agentic AI Salesforce is pioneering the application of Agentic AI to redefine customer interactions and streamline business operations through its extensive Customer 360 platform. The company's strategy is centered on empowering businesses to deploy intelligent, autonomous agents that drive significant improvements in efficiency, deliver highly personalized customer experiences, and boost overall productivity. This vision is substantially realized through Agentforce, Salesforce's dedicated platform and initiative for the development and deployment of AI agents. Agentforce provides a comprehensive set of tools and a robust framework designed to accelerate the creation and customization of AI agents. These agents are engineered to understand and act upon customer inquiries, proactively address issues, automate routine and complex tasks, and engage in intelligent interactions without requiring constant human guidance.

Key aspects of Salesforce's innovation in Agentic AI include:

Agent Builder: Intuitive tools that streamline the design and configuration of AI agents for specific business requirements, making agent development more accessible to a wider range of users.

AgentExchange:A mechanism that fosters collaboration and potentially serves as a marketplace for sharing and deploying both pre-built and custom-developed AI agents within the vibrant Salesforce ecosystem.

Einstein Trust Layer: A foundational security and trust framework integrated across Salesforce's AI offerings, including Agentic AI. This critical layer provides built-in guardrails, data privacy features, and mechanisms to support ethical AI use, which are essential when deploying autonomous agents that interact with sensitive customer information. The Einstein Trust Layer significantly enhances the trustworthiness and compliance of AI agents powered by Salesforce.

Salesforce's commitment to innovation is reflected in reports indicating that the Agentforce platform can significantly accelerate the development and deployment of autonomous AI agents. By offering pre-built components, optimized workflows, and integrated security features, Salesforce is enabling organizations to implement intelligent agent capabilities into their customer operations more rapidly and with greater accuracy compared to building such systems from the ground up.

Salesforce's Extensive Reach, Progress, and Innovation in Action Salesforce's reach is unparalleled in the CRM market, extending across a vast array of industries and serving a massive global customer base that relies on the Customer 360 platform for managing sales, service, marketing, and commerce processes. This extensive footprint provides a unique and powerful channel for the widespread adoption and application of Agentic AI. By embedding agentic capabilities directly within the core platform that businesses utilize daily for customer relationship management, Salesforce significantly simplifies the adoption and integration of these advanced AI functionalities into existing workflows and processes. Salesforce's progress in the Agentic AI domain is evident through the continuous enhancement of the Agentforce platform and the increasing deployment of intelligent agents across a diverse set of use cases. These applications span from automating routine customer service interactions and proactively identifying and resolving potential customer issues to personalizing marketing campaigns, optimizing sales processes through autonomous lead management, and streamlining operational tasks across various business functions. The overarching goal is to create a synergistic environment where human employees can effectively collaborate with AI agents to achieve superior business outcomes. The **innovation** championed by Salesforce is not limited to the core Agentforce platform and its components but extends to the strategic integration of Agentic AI with their comprehensive data capabilities. By leveraging the rich and integrated customer data available within the Customer 360 platform, Salesforce's AI agents are empowered with deep contextual understanding, enabling them to deliver more personalized, effective, and proactive customer interactions. The emphasis on the Einstein Trust Layer further highlights their innovative approach to ensuring responsible, secure, and compliant AI deployment at scale within the enterprise.

Leveraging Salesforce Agentic AI Opportunities: Global Consulting Service Providers' Execution

The significant advancements and leadership demonstrated by Salesforce in the Agentic AI space, particularly with the Agentforce platform and its deep integration into the Customer 360 ecosystem, are creating substantial opportunities for global technology consulting and services providers. Leading consulting firms are actively engaging with these opportunities to deliver transformative solutions for their clients. Global consulting service providers are currently partnering with enterprises to define and implement comprehensive Agentic AI strategies powered by Salesforce. This involves advising clients on identifying the most impactful use cases for autonomous agents within their specific industry verticals and seamlessly integrating agentic capabilities into their existing Salesforce environments.

Impact of Salesforce-enabled Agentic AI on Business Processes and Outcomes

The integration of Agentic AI, facilitated by platforms like Salesforce, is having a profound impact on business processes and driving significant enterprise-wide transformations. Autonomous agents are not simply speeding up existing tasks; they are enabling organizations to fundamentally rethink how work is done. Across various business functions, Salesforce-enabled Agentic AI is leading to:

Enhanced Customer Experiences: AI agents are automating customer service interactions, providing instant and personalized support, proactively resolving issues before they escalate, and managing customer journeys with greater efficiency and personalization.

Increased Operational Efficiency: By automating complex, multi-step workflows in areas like sales operations, marketing campaign management, and service request fulfillment, AI agents are freeing up human employees from repetitive tasks, allowing them to focus on higher-value, strategic activities.

Improved Productivity and Agility: Agentic AI enables faster execution of processes and allows businesses to adapt more quickly to changing market conditions or customer needs by enabling autonomous adjustments in workflows and resource allocation.

Smarter Decision-Making: AI agents can analyze vast datasets in real-time, providing insights and even making autonomous decisions in predefined scenarios, leading to more data-driven and timely actions.

New Business Models: Agentic AI is opening up possibilities for entirely new service offerings and operational models that were previously impractical or impossible with traditional automation. These transformations are not confined to a single department but are creating interconnected efficiencies and capabilities across the enterprise, leading to improved resource utilization, reduced operational costs, and a greater capacity for innovation

Furthermore, these consulting providers are accelerating the implementation and customization of the Agentforce platform for their clients. They are tailoring AI agent workflows to precisely match unique business processes and customer interaction models. Leveraging their deep expertise in the Salesforce platform and their advanced AI capabilities, global consulting firms are enabling the rapid development and deployment of custom AI agents designed to address specific operational challenges and unlock new levels of efficiency and customer engagement.Leading consulting firms are also focused on ensuring the seamless integration of Salesforce AI agents with other critical enterprise systems, establishing connected and intelligent workflows that span across various business functions. Recognizing the paramount importance of high-quality and well-governed data for effective AI, these providers are actively assisting clients with data preparation, establishing robust data governance frameworks, and ensuring compliance within their Salesforce environments to maximize the effectiveness and trustworthiness of their Agentic AI deployments, often leveraging the built-in capabilities of the Einstein Trust Layer. Beyond the initial implementation, global consulting service providers are delivering comprehensive services encompassing change management and training to ensure that organizations and their employees can effectively adopt and collaboratively work alongside AI agents. They are also providing ongoing managed services to monitor, maintain, and continuously optimize the performance of Salesforce-based Agentic AI solutions, ensuring that clients realize sustained value and achieve their desired business outcomes. Through these ongoing initiatives, global consulting service providers are actively enabling businesses to harness the full potential of Salesforce's Agentic AI innovations, driving significant improvements in productivity, enhancing customer satisfaction, and fostering greater business agility.

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Monday, September 01, 2008

The Google Browser -At Last

Google just officially confirmed that it is releasing a new open-source web browser,named Google Chrome .
My immediate reaction is to see Google also launch a mobile browser that can be deployed to multiple OS platforms. This may influence adoption/potential cross-over to the Android mobile platform. Sandboxed Tabs would be a key thing to watch.They are also moving to multiple processes. Seriously, waiting to try as soon as this gets released.

As I pointed out years back, Google is using the internet to systematically devalue Microsoft’s assets, forcing a “Microsoft’s Black Monday” on the wall street in future. Google is leveraging the mantra that built Microsoft: who controls the UI controls the user; who controls the API controls the programmer.

While there may be scepticism about what could a new broswer do - except introducemore confusion, as I see it, if Google Chrome delivers on its promise of speed, stability, security and reliability, it will like gmail soon commiand the mind share of the web users. This in turn should make it possible to push common web standards! The advantages of their fundamental design changes will likely force other browser makers to reexamine and bring out similar or better appraoches to the market . On the privacy front,the google chrome ecosystem should bring in the right plug-ins to allay any concern there. This will definitely shake up the IE/Windows behemoth .

As cloud computing, becomes more mainstream, users will begin to spend more time online - and a presence in the entire internet food chain is going to help Google.While Google's products are not a replacement OS, but the collection of tools released thus far serve the same purpose. Even products that run on Windows PCs, such as Google's Picasa photo-editing software, could tie back to Google's online services. Google is intelligently rebatching Microsoft desktop products/services as its. Web companies, such as eBay, Yahoo and Amazon.com, treat their Web sites as customizable platforms, & offers a starkly different technology vision to developers than traditional software companies do.It is slowly leading to a situation where one model says build for Windows and the Microsoft 'stack'; the other says build for the Internet. The platform of the future shall not be focussed on controlling the hardware but it is going to be around access, community, collaboration & content.
Clearly , this is an exciting announcement that will benefit competition, innovation, enforcing standards, web developers and the horde of web users.



Update : Google quickly repointed the Google Browser launch page to its homepage!

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Sunday, February 24, 2008

Microsoft Needs A New Mojo

Just arrived back in the valley after a short international tour, to see this NYTIMES note suggesting that Microsoft should look at SAP for a buy-out.
The reasoning : Microsoft does business software well. Approximately half its revenue comes from business customers for its e-mail infrastructure, database systems, developer tools, Office productivity applications and other mainstays. It has also assembled, through acquisitions, a fledgling line of enterprise software that it calls Microsoft Dynamics. Microsoft would like Dynamics to be viewed as competing head to head with the No. 2 name in enterprise software, Oracle, or the No. 1, SAP of Germany. For the moment, however, Microsoft Dynamics’ parity with those big names is nothing more than wishful aspiration.

Me think not.
Reason : Laggards coming together to create another monster.. The very purpose of Microsoft wooing yahoo is because, MSFT is concerned with losing it's desktop dominance to web based application and needing to protect it's domain there. I am also not an enthusiastic supporter of consolidation of enteprise software.The earlier reasoning for looking at SAP was clearly aimed at a few large customers but to straddle them in the enterprise space. When years back , Microsoft mulled a potential acquisition of SAP, the expectation was that Microsoft would a leadership position in back-office applications among the Fortune 500. Information published then gave some perspective. The documents released in the case, which can be downloaded here, include a PowerPoint presentation dated Jan. 5, 2004, in which Microsoft outlined its rationale for buying SAP- without doubt a costly proposition ( that time the price expectation was in excess of 50 billion USD), With SAP, Microsoft saw the chance to strengthen its relationships with multinational companies and computer services firms, and the opportunity to promote its Windows products among SAP's 20,000 customers. The document, marked highly confidential, uses an elaborate set of code names, referring to SAP as "Sagittarius," Oracle as "Ophiuchus," PeopleSoft as "Pegasus," and Microsoft as "Mensa." So what’s the solution for MSFT – Money can give it a limited upside – rejigging their DNA to be more open, innovative and a winning attitude in all things that it enters could be the key. They can however look at a small scale pointed acquisition like salesforce.com to create new avenues of entperprise business. Why not start now and try again on Search, Mobile infrastructure and Ads – who knows – history renewed /relaunched product launches have created history in the business world in the past – it’s a tough, rough and a long road ahead – it’s worth travelling. Microsoft needs only one strategy now -thats the strategy of fast and flawless execution.

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Sunday, December 16, 2007

The Emerging Competition Between Google & Microsoft

The NYTimeshas an interesting take on the emerging Google –Microsoft race . Google believes that cloud computing can be a game changer. Henry Blodget has an interesting perspective on this. As I see it, Microsoft appears to be losing customer centricity and their cultural DNA seems to be moving away from incremental innovation –particularly with the windows platform and their inexplicable delay in rolling out Longhorn are clear indications of losing steam. Microsoft will take decades to be out of business as their product basket of offering is wide – and some niches may still save the company.I am still baffled why Microsoft (other than for being selfish about its interest)is not considering providing a hosted solution - when enterprise application software vendors are beginning to provide and stepping up aggression in pushing. Microsoft may end up to be a pale shadow of its present –that would be sad indeed – but the risk is indeed high for Microsoft. Microsoft is lucky that currently there is no one alternative that can dislodge it in key arena's - starting particularly in the desktop segment. While looking at future of microsoft, I wrote that the impending power of Broadband and hosted models are creating a new tapestry very different from what Microsoft is envisaging - one can note that microsoft has lagged behind in most of the new elements in this picture. Many think that hordes of cash, lock-ins and a lack of credible alternative to it would insure microsoft against any downturn in future - I doubt it - while microsoft may be trying to creating froth in the consumer electronics sector- it is appallingly falling behind in its ability to be creative and seems to be losing touch in respect of making new roll outs win in the market - MSN portal, MSN search , declining attraction towards hotmail, the non starter called spaces.msn.com etc - all conclusively point to this. Glorious past is certainly no pointer to great success in future. It is nice to see that Microsoft is planning to take the right moves - Time for Google to pre-empt Microsoft in this move.
Another interesting perspective to be considered here us that given the exponential increase in Internet connected devices, coupled with increased processor power and bandwidth attached to devices, the very definition of "server" may be about to change. With IPV6 about to get rolled out on a massive scale, the nature of relationship between a server and a client undergoes significant shift. This enables creation of an environment ripe for the development of new client layers and application models, operating on a much more distributed scale than we have ever seen and who better than Google could capitalize on this. The Google model of massively distributed computing gets more relevant here and extend this to a new ecosystem of net-enabled devices. Its going to be a different, different world – one wherein Microsoft would begin to get more and more less dominant.

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Saturday, May 19, 2007

Micosoft Gets A Fighting Chance

I like this quick assessment of the Microsoft + aQuantive deal. Though, I do feel that Microsoft is in general losing the edge, through this move, they are showing some determination to fight back, after losing the search game - where it is getting almost marginalized. Look at the benefits that can accrue to Microsoft here:

where Microsoft has control of the
- Through RSS, Office integration and other means, if they bring web access closer to the desktop/mobile, they would try and extend their reach of influence.
- The larger presence in display, merchandise and advertising arena's.

I think Microsoft has a fighting chance here - though going by their botched efforts in their online initiatives, it may look like another strange move. We have to see if microsoft is able to break the jinx about the success of its online initiatives.

Am travelling to the US to be at Marco Island, Florida. Updates could be sporadic for the next few days.

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Friday, May 18, 2007

Microsoft & aQuantive : Precursor To A Coming Larger Change?

First came the news of Google-Doubleclick Deal

Then came the announcement of Yahoo & Rightmedia deal

Then we heard about the rumours & denials about Yahoosoft.

WPP Group announced that it was buying 24/7 Real Media & Silver Lake Partners and ValueAct Capital announced earlier that they were buying Acxiomand taking it private.
Now comes the big ticket acquisition – Microsoft buying aQuantive for a big number – 6billion US$ in cash. aQuantive is a public company had a market cap of just $2.8 billion as of yesterday & the acquisition price of $6 billion is a roughly 2x premium on yesterday’s closing price – indication that there was competition in acquiring this and in more ways than one shows microsoft’s desperation.
Google shelled 3bn for DoubleClick and Yahoo paid about 650 million for Rightmedia. Real Media deal is valued at 650 million and Axciom deal valued in excess of 2 billion dollars.
Microsoft claims that it has been a customer of aQunative for sometime and its justification for acquisition makes interesting reading : As it sees the online ad market is $40 billion annually and growing 20% per year. It claims that the next step in the evolution of its ad network from its initial investment in MSN, to the broader Microsoft network including Xbox Live, Windows Live and Office Live, and now to the full capacity of the Internet. Microsoft says it is intensely committed to creating a thriving advertising business and to partnering closely with all key constituencies in this industry to help maximize the digital advertising opportunity and sees this deal as giving them a more complete end to end solution (paid search, display ads, CPA). Microsoft says the deal will make their time to market much quicker and says the advantages to the stakeholders are manifold:

Advertisers and ad agencies will benefit from a world-class media planning, buying and campaign management solution to drive maximum ROI and optimize their reach to audiences across the increasingly fragmented, interactive media landscape.
Media owners/publishers will gain access to best-in-class inventory optimization and monetization solutions across a full suite of rich media, video and targeting capabilities.


Microsoft has really upped the ante here - having learnt what Google could do with its big ticket acquisitions like YouTube. I think this shows one more thing – talks of Microsoft buying out Yahoo at Yahoo’s terms goes down and this move could potentially put more pressure on Yahoo. This is a precursor to bigger changes that could happen in the larger internet space.

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Tuesday, May 15, 2007

Microsoft & Open Source

Microsoft & Open Source movement are traditional antagonists. Just as we thought that Microsoft was extending an olive tree to the open source movement, here comes the news that is upping its ante against the open source movement. Microsoft asserts that one reason free software is of such high quality is that it violates more than 200 of Microsoft's patents. And as a mature company facing unfavorable market trends and fearsome competitors like Google, Microsoft is pulling no punches: It wants royalties. If the company gets its way, free software won't be free anymore.

Microsoft deserves to get fair and reasonable returns on the investments that it made to develop its patent basket. The anti-microsoft sentiment is running dangerously high.While raising all this noise, Microsoft seems to be looking at collecting royalties, like the way it pays Novell, and perhaps not sue an entire agitated open source community and its users. After all OIN itself has powerful backers.

Sometimes buyer power and influence can dictate the course of such moves but lager enterprise and open source adoption look still sticky. Interestingly, in the enterprise space, large consulting & system integrators are taking a cautious approach towards supporting open source software, in order not to upset theirsizeable and profitable revenue stream from implementing and supporting proprietary software. While the realization is there to be more engaged in open source, fact of the matter is that they don't know exactly how, nor do they understand the impact on their business model.
The problem, it appears to me is in the process of patent granting itself.While covering Microsoft's recent frenzy of patents acquisition, I wrote that, it may be time to abolish software patents. Microsoft had filed very high number of patent applications in the US in the last few years - the pace of filing made news: 60 fresh, non obvious patentable ideas every week. Reason for sudden increase in applications - Microsoft found that others file about two patents for every $1 million spent on research and development. Microsoft had not taken an interest in patents in its early years because, as it thought it could rely on copyright. Microsoft says that the courts changed the rules, and Microsoft had to respond like everyone else. Eliminating software patents would give Microsoft another chance to repair its relationship with open-source users. Microsoft has repeatedly pointed out to "intellectual property risk" that corporate customers should take into account when comparing software vendors. This has now led to an interesting situation :On the one side, Microsoft has an overflowing war chest and bulging patent portfolio, ready to fight - or cross-license with - any plaintiff who accuses it of patent infringement. On the other are the open-source developers, without war chest, without patents of their own to use as bargaining chips and without the financial means to indemnify their customer.

I think far reaching changes need to be done in the space of patenting and till such time Microsoft and others are better off by talking and working out reasonable arrangements. Litigations would complicate things further.

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Saturday, May 05, 2007

YahooSoft : Still Possible?

WSJ reports that talks happened between the two companies & that the merger discussions are no longer active, but that doesn't preclude the two companies from some other form of cooperation. So the merger possibilities have died down – temporarily!!
To me it points to a couple of things – both indisputable: There is no logic to say that large deals may not happen – as a matter of fact, I feel that in this current age, no deal, no matter how large, or one that appears audacious ,is out of the realm of possibility.
Secondly, stakeholders are expecting Yahoo to act decisively to regain the lost edge it had in the internet space – where Google is sees as smartly marching ahead.Yahoo is massively under leveraging its brand strength, content and platform superiority.
Companies like Microsoft, eBay and Yahoo would always keep talking about possibilities and frankly they should be talking and it is fair to expect some action centered around Yahoo in the days to come.

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Friday, May 04, 2007

Microsoft & Yahoo : Will They Come Together?

Will Microsoft buy Yahoo? That’s the prospect that’s gaining currency this morning . I wrote a brief note at Sandhill.com on this emerging development.
Few days back, I wrote that Google’s aggression is not only going to help its cause but very likely to drive Yahoo and Microsoft to come together. Its interesting to see what all a shrewd market leader can do – expand the market, consolidate its position and define what competition needs to do!! The increased likelihood for consolidation within the Internet space given the challenges of running the optimal mix of businesses, which we have identified as content, portal, search, marketplace/e-commerce, communications (IM, e-mail, VoIP), and payments looks like is waiting to happen. Every advance being made in anyone of the spaces here needs resources to build and expand but Google’s money making machinery makes all these advances from players like MSN & Yahoo look puny. How can the competition get on an even keel – perhaps when Microsoft buys out Yahoo. It needs a sustainable critical mass in terms of content, infrastructure and advertiser base and Yahoo comes in handy there. Chances of organic growth look too dim for Microsoft to look at alternate ways of getting there center stage and literally fight eyeball to eyeball with Google for traffic and monetization opportunities. Outside of Yahoo, the only other player that Microsoft can look at is eBay.
The acquisition can provide Microsoft with powerful assets – proven scalable platforms, stakeholder relationships, monetizable content and channels drawing eyeballs. On the flip side, mega deals always carry huge risks – no one can forget Time Warner – AOL fiasco . I get a sense that something might happen – but as again execution would be the key – the opportunity to change the rule of the game is very bright if these two players choose to come together. Read the full note here.

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Saturday, April 07, 2007

Do You Think Microsoft Is Dead?

The future of microsoft is always a matter of high degree of concern –for quite some time. Paul Graham writes, no one is even afraid of Microsoft anymore. They still make a lot of money— so does IBM, for that matter. But they're not dangerous. He goes on to write that his venture has not bothered to even invite them to the demo days organized for startups to present to investors, while Yahoo and Google and some other Internet companies routinely get invited. He thinks Microsoft is in a different world.

Four things, all of them occurring simultaneously in the mid 2000s killed Microsoft :

A. The most obvious is Google. Read this note here
B. The second cause of Microsoft's death: everyone can see the desktop is over. It now seems inevitable that applications will live on the web—not just email, but everything, right up to Photoshop. Even Microsoft sees that now. Read this earlier note - end of PC era.
C. The third cause of Microsoft's death was broadband Internet. Anyone who cares can have fast Internet access now. And the bigger the pipe to the server, the less you need the desktop. Read this earlier note bandwidth is microsoft’s enemy.
D. The last nail in the coffin came, of all places, from Apple. Thanks to OSX, Apple has come back from the dead in a way that is extremely rare in technology

One of the reasons "Web 2.0" has such an air of euphoria about it is the feeling, conscious or not, that this era of monopoly may finally be over.

As I wrote before, Microsoft dropping the passport initiative is clearly a demonstration of not being able to make it work well enough despite its size and pursuing a powerful idea at hand. I am still baffled why Microsoft (other than for being selfish about its interest) as to why Microsoft is not considering providing a hosted solution - when enterprise application software vendors are beginning to provide and stepping up aggression in pushing. Microsoft may end up to be a pale shadow of its present –that would be sad indeed – but the risk is indeed high for Microsoft. Microsoft is lucky that currently there is no one alternative that can dislodge it in key arena's - starting particularly in the desktop segment. It’s high time that the world gets into a position to bid goodbye to Microsoft’s monopoly.

As I wrote here, in the tech world, one should just note the Microsoft example – where the deflationary effect of the internet was getting more and more pronounced, Microsoft was probably struck on beliefs held based on its historic success. As I wrote while writing on Microsoft's missed chances,the platform of the future shall not be focussed on controlling the hardware but it is going to be around access, community, collaboration & content. - clearly the rules of the game are changing & Microsoft is clealry lagging behind in adopting to the internet medium.
Microsoft now is in a very tough situation in its lifetime more than ever in the past- It is beyond doubt that Microsft is getting weakened on most of the fronts.I do think that Microsoft is appallingly falling behind in its ability to be creative and seems to be losing touch in respect of making new roll outs win in the market - MSN portal, MSN search , declining attraction towards hotmail, the non starter called spaces.msn.com etc - all conclusively point to this. Glorious past is certainly no pointer to great success in future.

Reader’s views are invited

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Monday, February 12, 2007

MIT & Vista

(Via Informationweek) Tech staffers at the Massachusetts Institute of Technology arewarning professors and administrators at the school - host to one ofthe country's most prestigious computer science departments - not toupgrade desktops or laptops to Microsoft's new Windows Vistaoperating system because the software isn't yet ready for "productiveand safe computing," according to an internal statement posted onMIT's Web site.Specifically, MIT's department of information services and technologyis warning computer users at the school away from the EnterpriseEdition of Windows Vista. The reason, according to the Web posting,is that many critical security and productivity applications aren'tyet compatible with the OS.... But this is not the end of the road for Vista. MIT shall indeed be embracing Vista in a big way. The document indicates that MIT as a whole will begin to migrate to Windows Vista once more compatible applications and utilities become available. One reason: Vista's enhanced energy utilization features alone will save the university more than $1 million annually in reduced energy bills.

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Sadagopan's Weblog on Emerging Technologies, Trends,Thoughts, Ideas & Cyberworld
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