Mumbai, Interruptions & Outsourcing

As I finish my week long travel and reached Singapore saturday night – I last stopped at Phuket,Thailand. During the three days while I was at Phuket for official meetings, I could also see that the city has recovered splendidly post Tsunami. Some new construction activities are also taking place. The Tsunami that spread across the Andaman Sea, The Indian Ocean & The Bay Of Bengal created mammoth damage and fortunately did not affect outsourcing in any manner. A friend asked my views on how I see the impact of recentbombay events

While I may not be so enthused to say this : the cold reality is that wherever there is economic prosperity and activity – terrorism and associated events are a fact of life. The hemisphere and continent does not matter here. The only thing that looks controllable under such circumstances here : the preparedness to respond back with minimal disruption to telecom networks( with in built redundancy) and the resilience of the society to bounce back. On both counts Indian cities score very high – just as New York & London showed to the world that terrorists can't disrupt business for more than a few hours.