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Saturday, April 01, 2006

IT Management Akin To Serving Prison Sentence

IT departments in mid-sized companies are stifling creativity and ensuring that the full value of IT is not being exploited – so says, Peter Cochrane, the former head technologist for BT. He thinks that the way that IT departments were run was ‘stupid’ and that working in IT was more akin to a “prison sentence.”
Prefixing everything - all the way down to identical wallpaper in all systems does little to enhance the creative abilities of the users. There are companies which do not retire a product till the product principal completely withdraws support for their showcase application obviously demands lot of maintenance care. The challenge is companies like Microsoft throwing to the market inferior products puts pressure on people using them. I keep getting same error message for two plus years from the so called online auto error reporting and diagnostic mechanism from Microsoft. It is slowly becoming a case that IT infrastructure is certainly needed, but it may not be the core business for most user industries . so treat it the way it ought to be. For those managing infrastructure internally, the advise is provide in the budget, a lion's share of IT salary to network engineers and get in some very talented and motivated people- a smooth balancing is possible. But the larger issue of IT needing to focus on increasing business benefit can not be underplayed..

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