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Friday, August 19, 2005
(Via Bloomberg)Have no doubt about India’s ability to sustain India's competitive advantage in back-office tasks by looking at the greed of college undergraduates in India. Even as youngsters in cities such as Bangalore price themselves out of the low-end, back- office market, India won't send back those jobs to other countries. Andy Mukherjee highlights, the work will be taken up by a 2.5 million-strong pool of jobseekers aged 20 to 24 who have at least an undergraduate degree and who live in villages where the cost of living is much lower than in cities. He quotes Satyam Computer's Chairman B. Ramalinga Raju as saying most support tasks are ripe for "virtual delivery" because falling costs of communication hardware will make it possible to ship work to villages that are otherwise difficult to reach & Raju attributes that due to disappearing distance, - "There's absolutely no difference between the work done in Hyderabad and Bangalore and what can potentially be done at the center in the village".
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