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Thursday, July 28, 2005
(Via Bweek)Nandan Nilekani sees India's impact on the U.S. economy, through globalization and outsourcing and says that the rules of the game are being rewritten by the India headquartered software service providers.The productivity focus is the strength of the US economy and ultimately, productivity is doing more things with less people. The US economy that makes and destroys millions of jobs a year- has a potential to unleash a huge productivity surge in the way companies are run. Digitization and the advent of IP technology, labour pool have made everything so simple. And the focus is now on designing more customer-facing and customer-empowering opportunities. Nandan rightly points out that there's also a huge amount of process efficiencies that aren't in large corporations yet. So in a few years you'll see most companies unleashing this massive productivity surge. When the dust settles, the firms will look very differently. They'll be global.
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