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Saturday, June 11, 2005
(Via WSJ) Walter Mossberg writes,the high-tech industry has been able to create so many innovative products due to intimacy with with the individuals and companies that used its products. High-tech companies could quickly determine whether their software, hardware and online services were meeting user needs, and they could revise and improve these products rapidly and continuously. The internet accelerated the direct feedback loop (through online purchase, electronic comments forum etc.) between the high-tech industry and its user base became even better and faster in the past decade because of the Internet. Recently, as the high-tech industry has begun to offer wireless-phone products, this connection between technology producers and users has been blocked by huge, powerful middlemen. The wireless phone carriers have used their ownership of networks to sharply restrict what technologies can actually reach users .Like the real Soviet ministries, these technology middlemen too often believe they can decide better than the market what goods consumers need. While the cell phone carriers have spent billions of dollars to acquire and build their networks. They have every right to want to manage these networks carefully and to earn a fair return on their investments on behalf of their shareholders & subsidize the cost of the phones consumers buy, so they feel they have a right to decide what products reach consumers.
Category : Mobiles |
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