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Friday, June 03, 2005

Real Time Enteprises: Reality Check

Rajesh points to the Regis Mckenna interview about the next form of real time enteprises. Mckenna says, that Until the advent of the internet,IT was focused inside the enterprise. In the space of a few years, the PC and the internet turned corporations inside out Today, more than a billion people have access to the internet. In the two years straddling the millennium, 100 million miles of fiber were laid around the world—more than enough to reach the sun. The capacity of the internet backbone was doubling every 100 days. The total amount of data created, stored, and accessed was also doubling every 90 days. The internet was now driven by the marketplace rather than by technology alone. All users needed was a taste of a world of instant access, and they became addicted. The real-time infrastructure was not only making access easier, faster, and cheaper; it was also creating "the never satisfied customer."
A decade back, RTE was costly and time consuming to compare one database with another, let alone rebuild the enterprise architecture to meet the pressures of competition and the demands of customers. The data wasn't very secure, but demand and growth continued unabated. But with globalization 3.0 and flatworld, the opportunities and issues are huge. Viruses, identity theft, and data integration, integrity, and security are major concerns. The growth of CRM, web services, open systems, and self-service automation are all about maintaining a competitive edge and keeping it responsive and flexible because we now work and compete in a real time marketplace. Business processes are represented in software and a network of services. The rapid growth of global business activities over the past 20 years and the need for coordination among myriad computing platforms (as well as development, manufacturing, finance, and distribution partners) have become mission-critical issues for every enterprise. Coordinating business processes is the key to productivity and innovation—not to mention just staying ahead of the competition. Services now comprise more than 75% of the U.S. GDP. For most other industrialized nations, services are 40% to 60%. We've automated all the factories, and now we're automating services. We have to in order to compete. It's evident that everything that can be codified in software will be. Self-service is nothing new, but supporting and coordinating transactions from thousands or tens of thousands of customer requests per day can only be done efficiently with real-time networks.

We covered in this blog in june 2004
Reality of Realtime
where we concluded,The business drivers for RTE technologies continue to drive adoption: Reducing the amount of time it takes for information to be transmitted between functional areas within an enterprise and its supporting supply chain will yield significant business benefits. RTE ideally would provide these business benefits at the operational, managerial, and executive levels. Although finding areas where RTE technologies can deliver operational efficiencies and cycle-time reductions will be relatively easy, discerning where real-time information can assist managers and executives in their decision-making processes will be much tougher.RTE technologies promise meaningful and measurable business benefits — as long as the focus is on reducing cycle times and improving operational efficiencies. In some instances, especially in service industries, RTE technologies also can deliver managerial benefits by automating routine decision-making, such as credit authorization and approval. For manufacturing enterprises and supporting supply chains that have been exchanging information using traditional mechanisms such as EDI, RTE technologies will have to demonstrate a clear ROI from incremental time reduction to zero latency. Until the difficult problems of data cleansing, integration, and supplier relationships are solved, strategic benefits from RTE technologies will be limited". The state of the industry remains the same- but we see the urge getting beter within enterpises to become realtime faster and better.

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Sadagopan's Weblog on Emerging Technologies, Trends,Thoughts, Ideas & Cyberworld
"All views expressed are my personal views are not related in any way to my employer"