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Saturday, May 28, 2005

Smart People & Defending Bad Ideas!!

(Via Werner Vogels).Scott Berkun raises the questions - We all know someone that’s intelligent, but who occasionally defends obviously bad ideas. Why does this happen? How can smart people take up positions that defy any reasonable logic? And tries to answer these. The problem with smart people is that they like to be right and sometimes will defend ideas to the death rather than admit they’re wrong. This is bad. Worse, if they got away with it when they were young (say, because they were smarter than their parents, their friends, and their parent’s friends) they’ve probably built an ego around being right, and will therefore defend their perfect record of invented righteousness to the death. Smart people often fall into the trap of preferring to be right even if it’s based in delusion, or results in them, or their loved ones, becoming miserable. Until they come face to face with someone who is tenacious enough to dissect their logic, and resilient enough to endure the thinly veiled intellectual abuse they dish out during debate (e.g. “You don’t really think that do you?” or “Well if you knew the rule/law/corollary you wouldn’t say such things”), they’re never forced to question their ability to defend bad ideas. Opportunities for this are rare: a new boss, a new co-worker, a new spouse.
That said, the more homogeneous a group of people are in their thinking, the narrower the range of ideas that the group will openly consider. The more open minded, creative, and courageous, a group is, the wider the pool of ideas they’ll be capable of exploring. Some teams of people look to focus groups, consultancies, and research methods to bring in outside ideas, but this rarely improves the quality of thinking in the group itself. Those outside ideas, however bold or original, are at the mercy of the diversity of thought within the group itself. If the group, as a collective, is only capable of approving B level work, it doesn’t matter how many A level ideas you bring to it. Focus groups or other outside sources of information can not give a team, or its leaders, a soul. A bland homogeneous team of people has no real opinions, because it consists of people with same backgrounds, outlooks, and experiences who will only feel comfortable discussing the safe ideas that fit into those constraints. If you want your smart people to be as smart as possible, seek a diversity of ideas. Find people with different experiences, opinions, backgrounds, weights, heights, races, facial hair styles, colors, past-times, favorite items of clothing, philosophies, and beliefs. Unify them around the results you want, not the means or approaches they are expected to use. It’s the only way to guarantee that the best ideas from your smartest people will be received openly by the people around them. On your own, avoid homogenous books, films, music, food, sex, media and people. Until recently in human history, life was much less predictable and we were forced to encounter things not always of our own choosing. We are capable of more interesting and creative lives than our modern cultures often provide for us.

- Smart people can follow stupid leaders (seeking praise or promotion)
- Smart people may follow their anger into stupid places
- They may be trained or educated into stupidity
- Smart people can inherit bad ideas from their parents under the guise of tradition

The reason for this is simple. Smart people, or at least those whose brains have good first gears, use their speed in thought to overpower others. They’ll jump between assumptions quickly, throwing out jargon, bits of logic, or rules of thumb at a rate of fire fast enough to cause most people to become rattled, and give in. When that doesn’t work, the arrogant or the pompous will throw in some belittlement and use whatever snide or manipulative tactics they have at their disposal to further.

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