IM could become the VoIP doorway for companies like Microsoft, AOL and Yahoo. Vamsi Sistla, director of broadband and residential entertainment technologies at ABI Research argues that “Millions of people use the big IM services. Some use their voice capabilities. But the experience is pretty horrible. You have to sit at a computer, use a microphone and speak loudly. And it goes over the public Internet, so quality is poor and security is suspect. Why aren’t they doing anything about it? They have an established presence: why don’t they buy out a Vonage, an Avaya or a Voiceglo, integrate their technology and start offering packages to existing and new subscribers? Isn’t that a huge revenue opportunity for them?” Well. There might be reasons: like pissing off partners like SBC for Yahoo, Time Warner for AOL, and Verizon for MSN. Or that FCC can meddle in your business or even state governments can start nosing around. Om Malik clearly recognises that VoIP companies are getting near their sweetspotsand Vonage as the leader/ most promising is clearly ahead of the pack.
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Sadagopan's Weblog on Emerging Technologies, Trends,Thoughts, Ideas & Cyberworld "All views expressed are my personal views are not related in any way to my employer"
