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Wednesday, May 19, 2004

Can Values-Based Leadership be Learned? via HBSWK

Is the concept of values-based leadership in a business environment just public relations mumbo-jumbo or can it positively impact the bottom-line?According to C. Tycho Howle, founder of Harbinger Computer Services and now Chairman of nuBridges, LLC, a privately held company providing fully-managed inter-enterprise eBusiness connections and communities, value-based leadership and entrepreneurship is real and can benefit any company Howle offers students two golden rules that have guided him in his career: First, “anticipate how you come across and empathize with the person on the other side of the table. There is no skill that I’ve acquired over the years that has been more important to me than the ability to put myself in another person’s shoes. Much of this ability is innate. It comes from being a good listener and conveying a sense of trustworthiness.” Second, create loyalty by managing others in the same way you would want to be managed. But be warned, “if you have a dictatorial style and you discourage independent thinking, then you need to realize that the success of your endeavor will be greatly dependent on your all-individual capabilities.”Howle suggests that graduates cultivate a relationship with a mentor of character and value even if that person doesn’t appear to be as successful in the organization as others. In my experience, the good guys always win! And those are the ones with whom you want to align your career.”

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